How do I upload media?
Uploading your favorite moments is a breeze! Simply use the included data cable to connect the frame to your computer. Drag and drop your photos or videos, and within seconds, your memories will be ready to display.
Memorify™ Video Frame transforms the way you relive your favorite moments!
Seamlessly bring your memories to life with vivid clarity and motion!
With just a touch, experience the magic of every laugh, every smile, and every milestone—preserved forever!
Redefine your space, elevate your stories, and keep your memories alive like never before!
Give the gift of connection and love!
Memorify™ is the perfect way to show your spouse, family, and friends how much they mean to you!
Thoughtful, timeless, and unforgettable—it’s more than a gift; it’s a lasting treasure for the ones who matter most!
How do I upload media?
How do I upload media?
Uploading your favorite moments is a breeze! Simply use the included data cable to connect the frame to your computer. Drag and drop your photos or videos, and within seconds, your memories will be ready to display.
Can I update or swap out the videos?
Absolutely! You can easily add, remove, or replace videos anytime. Keep your memories fresh and exciting by swapping out content whenever you want.
Does it play sound?
Yes! The Memorify™ Video Frame features built-in speakers, so you can relive your memories with both stunning visuals and rich audio.
Is it rechargeable?
Yes, it is! The Memorify™ Video Frame comes with a rechargeable battery. Use the included USB cable to charge it, and enjoy your memories wire-free for hours.
Can I upload photos too?
Definitely! The Memorify™ Video Frame supports both photos and videos. Mix and match to create a dynamic slideshow of your favorite moments in HD.
specifications:
Do you ship worldwide?
Yes! We ship worldwide and shipping is always FREE! Non-US customers are responsible for customs clearing/duties, and local taxation. International shipments may be subject to customs processing and additional charges, customs policies vary from country to country, therefore you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays in arrival. If you can normally order product from the U.S or China and have it shipped to you, then you can order in the same manner without any problems!
How do I track my order?
Every order comes with a tracking number and can be easily tracked straight from our website That way you can always know your package is safe and on its way to your doorstep. We also offer package insurance for a low cost of $4.99!
I still have not received my order. What is taking so long?
We apologize for the delay. You can however track your order and see where it is at any time. If you feel that you need help tracking your package or want to inquire more about it, please send us an email and a customer support representative will be more than happy to help you out.
What is your refund policy?
We always put our customers first and do our best to resolve any issues that our customers may experience with their online orders. Any product you return must be in the same condition you received it, in the original packaging, and must be within 30 calendar days of the delivery date. Please keep the email receipt. For more assistance, please send us an email and a customer support representative will be more than happy to help you out.
How do I contact you?
If you have any questions that are not on this FAQ page, please email us at care@akoyahome.com and a customer support representative will be more than happy to help you out.