The Therma Pro™️ hat is one of the most comfortable and relaxing experiences you'll ever have. It's engineered to freeze or heat at the perfect temperatures every time you use it. The expert-grade inside gel and premium insulation work to hold an almost constant temperature up to 30 minutes to help relieve even the most severe headaches. After 30 minutes, the temperature increase or decrease very slowly.

Warm:

For hot therapy, place the hat without bag in the microwave for as little as 10 seconds first. If more heat is needed, repeat using 5 seconds increments.

Cold: 

Store the hat in the freezer for at least 20-30 mins at -20°C (-4°F) to reach the ideal 'frozen' temperature. We recommend leaving it in the freezer so it's ready to use as soon as you feel a headache coming on. 

Hot and cold temperatures are very effective to lessen the pain of headaches and chronic migraines. For chronic migraine sufferers, cold effect serves to constrict blood vessels and reduce the neurotransmission of pain. On the other hand, sufferers of tension-type headaches the heat increases blood flow to the area and relax tense muscles that can cause muscle-contraction headaches. 

Absolutely. Every inch of the Therma pro™️ hat gets hot and cold – making it easy to apply the hot and cold therapy to all the areas of your head that need it. A huge reason why the product is so effective is that it makes direct contact and applies hot and cold therapy to all the areas it needs to.

Yes! Not only does Therma Pro™️ takes seconds to slide on and off, but our customers describe putting our hat on as an incredibly pleasant experience. Just slide it over your head like you were putting on a hat and enjoy the next few minutes as the pain begins to melt away and you slip into complete relaxation.

Absolutely. Our products come with a 30 Day warranty. If you are not happy in anyway, please reach out to us at: care@akoyahome.com and we will find a solution for you.

Yes! We ship worldwide and shipping is always FREE! Non-US customers are responsible for customs clearing/duties, and local taxation. International shipments may be subject to customs processing and additional charges, customs policies vary from country to country, therefore you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays in arrival. If you can normally order product from the U.S or China and have it shipped to you, then you can order in the same manner without any problems!

We always put our customers first and do our best to resolve any issues that our customers may experience with their online orders. Any product you return must be in the same condition you received it, in the original packaging, and must be within 30 calendar days of the delivery date. Please keep the email receipt. For more assistance, please send us an email and a customer support representative will be more than happy to help you out.

Yes! Every order comes with a tracking number and can be easily tracked straight from our website That way you can always know your package is safe and on its way to your doorstep. We also offer package insurance for a low cost of $4.99!

We are extremely sorry to hear that! Unfortunately sometimes shipping companies may be carless during transit and it is out of our control. Just send us an email with a picture of the damaged item and we'll send you a similar replacement item as soon as possible!

We apologize for the delay. You can however track your order and see where it is at any time. If you feel that you need help tracking your package or want to inquire more about it, please send us an email and a customer support representative will be more than happy to help you out.